Refund policy

Refund & Returns Policy

Last updated: 27 July 2026

Amorce wants customers to be happy with their order. For return or refund help, contact yessettzz@gmail.com with your order number and the issue. Nothing in this policy removes rights you may have under applicable consumer law.

Pre-order cancellations

You may request to cancel a pre-order before the pre-order window closes by emailing yessettzz@gmail.com. After the pre-order window closes, the garment is made or ordered specifically for you, so we cannot guarantee cancellation or a refund except where required by law or where we agree otherwise.

Returns for eligible items

For non-pre-order items, you may request a return within 14 days of delivery. To be eligible, the item must be unworn, unwashed, unused, with tags attached, and returned in its original packaging where reasonably possible.

Because pre-order garments are made to order, returns for change of mind may be limited where the law permits. This does not affect your rights if an item is faulty, incorrectly supplied, or does not match its description.

To start a return, email yessettzz@gmail.com before sending anything back. We will provide the return address. Do not send a return until we confirm the instructions.

Faulty, damaged, or incorrect items

Contact us within 14 days of delivery and include your order number, a description of the problem, and clear photos. If we confirm an item is faulty, damaged on arrival, or incorrect, we will offer an appropriate remedy under applicable law, which may include a replacement, repair, or refund. We will cover reasonable return shipping for confirmed faults or our mistakes.

Return shipping and refunds

For change-of-mind returns, the customer pays return shipping and original shipping charges are not refundable, unless local law requires otherwise. We recommend tracked shipping because we cannot refund items that do not reach us.

Once we receive and inspect an approved return, we will email the decision. Approved refunds are sent to the original payment method within 10 business days. Your bank or payment provider may take additional time to show the refund.

Non-returnable items

We cannot accept items that are worn, washed, altered, damaged after delivery, or returned without approval. Gift cards and final-sale items are non-refundable unless required by law.

Contact

 yessettzz@gmail.com