Shipping policy

Shipping Policy

Last updated: 27 July 2026

Amorce ships from Kazakhstan. Questions about delivery can be sent to yessettzz@gmail.com.

Pre-order dispatch times

Items marked Pre-order are not ready to ship immediately. Pre-orders close on the date shown on the product page. We aim to dispatch pre-order items within 4-6 WEEKS after the pre-order period closes. This is an estimate; production, quality checks, customs, and carrier delays can affect it.

We will email you if the expected dispatch period changes materially. If your order contains a pre-order item and an in-stock item, we may ship them together when the pre-order item is ready, unless we tell you otherwise.

Shipping charges and destinations

The available destinations and delivery charges are shown at checkout after you enter your delivery address. We ship only to the countries shown at checkout. Shipping fees are charged per order unless checkout states otherwise.

Delivery times and tracking

Dispatch time is the time we need to prepare an order; it is separate from the carrier's transit time. After dispatch, delivery time depends on your country and the shipping service selected. We will provide tracking when the shipping service includes it.

Address changes and failed delivery

You are responsible for entering a complete and correct delivery address. Contact us at yessettzz@gmail.com as soon as possible if an address needs changing. We cannot guarantee changes after an order has entered production or been handed to the carrier.

If a parcel is returned because the address was incorrect, delivery was refused, or it was not collected, we may charge the cost of re-shipping. We will contact you before doing so.

Customs, duties, and taxes

International orders may be charged import duties, VAT, taxes, or customs fees by the destination country. Unless checkout explicitly states these are included, they are the customer's responsibility. Delays caused by customs are outside our control.

Lost, damaged, or delayed parcels

If an order is damaged, appears lost, or has not arrived within a reasonable time after the carrier's expected delivery date, contact us at yessettzz@gmail.com with your order number and photographs where relevant. We will investigate with the carrier and provide a solution in line with applicable law.